Ready to turn more callers into customers? Let’s get started!

Special offer

Win clients with Ruby.

Ready to save time and capture more opportunities? Get started with Ruby and receive up to $150 off your first month of service!

Why Ruby?

Ruby acts as a seamless extension of your business, delivering unforgettable experiences online and over the phone.

Ruby is more than an answering service. We’re your all-in-one solution for delighting the people you serve, whenever and however they reach out.

Friendly, highly trained professionals or an advanced, agile communication platform? With Ruby, you have both—and so much more.

Get tools to save time today—and insights to grow tomorrow. It’s all customizable, available on demand, and trusted by thousands of companies like yours.

Pricing built for businesses of all sizes.

Combine virtual receptionists and live chat in a multichannel plan to save 20% on chat! Simply add the cost of your Call Ruby plan to the bundled price.

Bundled Chat Ruby 10

Bundled Chat Ruby 30

Bundled Chat Ruby 50

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form! We’ll get in touch to better understand the unique needs and goals of your business. Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Key features in all bundled plans

Your all-in-one solution

  • Plans to fit your unique needs
  • 24/7 coverage for your phone and website
  • HIPAA-compliant services available
  • 100% live, personalized communication
  • Custom FAQs & lead capture
  • Voicemail and chat transcripts
  • Shared dashboard to view activity

Live virtual receptionists

  • Notifications via the app and email
  • Custom greetings
  • Bilingual answering
  • Call routing by type of call
  • Easy-to-update call handling options
  • Outbound calls made by Ruby on your behalf
  • Call and text from your business number in the Ruby app
  • Local area phone number
  • Toll-free numbers available

Managed live chat

  • Customize engagement by webpage
  • Responses within one minute
  • Customize information Ruby collects
  • Address sales objections with custom responses
  • Follow-up with live call connect
  • Chat implementation and ongoing support

50 minutes per month

$235/month

100 minutes per month

$375/month

200 minutes per month

$680/month

Most popular

500 minutes per month

$1,640/month

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form! We’ll get in touch to better understand the unique needs and goals of your business. Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Key features in all Call Ruby plans

Professional receptionists

  • Available 24/7/365, as full time, part time, or back up support
  • Trained to sound like they’re part of your staff
  • Conversations in English or Spanish
  • HIPAA-compliant service available
  • PCI-compliant service available

Robust app and portal

  • Call and text from the app and portal
  • Immediate access to messages
  • One-touch call holding via the app

Expansive capabilities

  • Appointment scheduling
  • New client intake via webforms
  • Call routing by type of call
  • Payment processing in a secure facility
  • FAQs and local weather information

Customized experiences

  • Custom after-hours call routing options
  • Conditional no-answer forwarding to Ruby
  • Personalized greetings
  • 7 hold music options
  • Local and toll-free business numbers

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • A dedicated Customer Success team
  • Convenient call handling updates
  • 2-hr average response time
  • 73 net promoter score

Efficient integrations

  • Zapier
  • Clio Manage
  • Clio Grow
  • Rocket Matter
  • MyCase

10 chats per month

$135/month

30 chats per month

$315/month

50 chats per month

$490/month

Most popular

Don’t see the right plan here? We have larger offerings—just talk to us!

Are you ready to take your business to the next level?

First, fill out this form! We’ll get in touch to better understand the unique needs and goals of your business. Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!

Key features in all Chat Ruby plans

Managed live chat

  • 24/7/365 website coverage
  • A team of highly-trained, professional specialists
  • Chat transcripts
  • Call-connect feature brings warm leads right to your phone

Personalized experiences

  • Multiple chat plans to fit the needs of your web visitors
  • HIPAA-compliant chat services available
  • Customized frequently asked questions
  • Chat box designed to fit seamlessly into your website

Quality customer care

  • Ruby customers report a 94% satisfaction rate
  • Chat implementation and ongoing support
  • Quick response times